Customer Reviews
the help of angle and his team was great from start to pick up
The sales staff were friendly, professional and personable, facility was amazing
Employees are friendly and helpful. Place is clean with good amenities
We went on a trip across country, and we got 40+ mpg on several fill ups’ Enjoy the car very much. Thanks KIA
My wife and I have purchased two new Kias a few months apart from Fiesta Kia, one Forte and one Sportage.. In both cases these transactions were about the easiest I’ve done buying a car. With the most recent purchase the salesman was very upfront about pricing, very honest about all parts of the transaction. I had checked in advance with prices at different Kia dealers and their prices were right in there, very fair. Everyone we dealt with from salesman to finance officer was helpful, friendly, and honest. We like Kias very much, they are good cars, and ...
I had a very good experience at KIA. Bobby & Julian were & have been very helpful. They went out of their way to make us feel comfortable. Bobby was my salesperson and I appreciated his patience and kindness. Bobby spoke to us not at us and treated us respectfully. Thank you Bobby & Julian.
I live in Vegas just was visiting in La Quinta. I made an appointment a week prior for an oil change. My locations here are completely packed so I was able to get into this location. I got there at 11am on the 8th, not busy at all. I spoke to the gentleman inside went through what package I chose. Very helpful and answered all my questions. My car was done within a 1.5hrs, cleaned my car as well. Apparently it’s a new location, it’s very cute inside and a very nice clean Kia. Bathrooms were clean, they ...
George from Service Dept , help me with getting my car back on the road in No time. The service and patient he displayed was immaculate. George thank you so much and by the way, the job that he had to complete was not a small one. Thank you George thank you.
jacob was great. straight shooter. kept his word on phone conversations. we got the car we wanted at the price we expected. nice experience!
Newer dealership in Indio, with a great attitude and huge selection of vehicles. Staff are great, the cars are wonderful, and the coffee is awesome.
Angel is the best. Very professional and knowledgeable. A perfect example of what customer service is all about.
(Translated by Google) Excellent customer service (Original) Excelente atención al cliente
The service team is absolutely amazing! They are fast and efficient and make sure you’re satisfied when you get your car back! Jorge helped me both times when I needed an oil change and he made sure the car was washed and 100% ready for the road! Thank you Jorge and the whole Service staff!
Let's just start off by saying I Love Fiesta Kia!!!I can't express how much i appreciate everything the crew at Fiesta Kia do to keep their customers satisfied....Jorge,Angel and the whole service crew are Amazing Guys...I love their very positive attitude with everyone...you can literally have a very positive conversation with them plus they are very detail oriented when explaining things...Thank You Guys for always making my experience the best!!!You Guys are the Best Team!!!
Excellent
(Translated by Google) Excellent service, and very fast customer service.,👍👍💯💯🌟🌟🌟 (Original) Excelente servicio, y muy rápida atención al cliente .,👍👍💯💯🌟🌟🌟
Fiesta Kia is the best Kia dealer I have ever dealt with, and I have dealt with several Kia dealerships in 3 states. I had issues with my car while I was on vacation in Palm Desert. I never expected to be able to get repairs on the day I stopped in. Instead Jorge assured me the repairs could be done on my time schedule. He was so kind and so great. I left my car and was notified within a few hours of all the work recommended. It was all accomplished the same day and arrangements were made for me ...
Erasmo aka Elmo was great to work with easy going. Ask for Elmo if you like great service!
This was truly an outstanding service experience. Jorge immediately was able to understand our concerns about a technical glitch with the radio. He was able to quickly get the proper software installed and communicated positively with us throughout the process. Very pleased with his expertise and assistance.
Jesus and Julian wore very helpful and a good team ! They worked with me to achieve what I wanted and I bought my first car with them after 2 leases ! Wonderful people here at Kia fiesta !
Came here to take an initial look at some models and our salesman Randy was very knowledgeable and friendly to work with. I definitely recommend this person as he seemed easy to work with.
It was great
I walked into the service department and Angel was the first person to greet me. He was very kind and generous. He first asked me my name and how he could help me. I told him the problems with my car and he went in and fixed them almost immediately. He kept coming back to update me and letting me know what was wrong with my car. When my car was finished he had showed me how he fixed the problems with my car. He told me if it happens again he will order the part and will replace it. ...
(Translated by Google) Excellent customer service and they work together with the buyer to reach the required payment. Good prices and good inventory of cars. (Original) Excelente atención al cliente y trabajan junto con el comprador para llegar al pago requerido. Buenos precios y buen inventario de carros.
Amazing customer service if we had a question it was always answered and they are always paying attention to you
The service team is outstanding. Thank you!
Angel went above and beyond in every aspect of our recent service !! Courteous, respectful and on schedule!
First time at Fiesta KIA and was impressed with the quality of their staff. Angel was great, kept me informed. My car had 4 recalls, one I had fixed but the other 3 were looked at. All were taken care of except 1, due to not having the tools to complete. Definitely will be a return customer.
They did a great job and gave me the best price possible.
Everything went amazing kia and their team got me a new car once I was ready to sign, ask for Angel helpful also knowledgeable, definitely will be telling everyone about Kia
Great service right on time and helpful
Absolutely the best staff, I won’t go anywhere else.
Great experience
They very prompt on fixing my tire! Shipped over night, washed my car perfectly. Gotta love KIA ! Thank you Joseph
Always great service. Loved that I was able to utilize wifi and work while I waited
Polite, concern, about my safety and happiness regarding my car.
Love all the service staff. So considerate knowledgeable kind and helpful. Everyone from the staff who take my calls and talk to me about what needs to be done to the staff who washed and cleaned my car. Angel and Joey to name a couple. You were all so kind and did a great job on my Beautiful Kia. Thank you! Marcia
Great service by angel I recommend going there to everybody
Took my car in for service and had Angel help me. Super convenient and will be back ☺️
Friendly professional and made me feel I was in good hands thank you Angel!!!
I LOVE Fiesta Kia!! Everyone is so friendly and helpful! The Service Dept really cares about my car and me!! And extra Kudos to Angel in the Service Dept for his kindness!!
I was extremely pleased with my experience. I know that Jorge and the whole team was concerned and was willing to do whatever to help me with my vehicle. I was even fortunate enough to have the manager, I think his name was Franco, stop by to greet me and it felt good to know that the manager wasn’t disconnected in busy boss work. As a customer I felt valued and cared for. Along side that, I felt that my car was in trusted hands that would take care of my car leaving me with no worries to if ...
Great customer service! When I arrived, they were friendly and quickly got me on my way.
I came in to get a small piece of foam put back in behind my dashboard. The minute I walked in I was given immediate attention and help from Jorge. He took my car and had the problem fixed in under 10 minutes. It was an excellent experience for me in the service department of Fiesta Kia. Thank you, Pam
Jorge was exceptional, the team was very helpful and they even decided to go above and beyond!
George helped me and he did a fantastic job kept well informed at all times great employee
Friendly and quick. They kept me informed and completed maintenance before expected time. They forgot two things - they didn’t wash the car (this was marked “done” in the paperwork they gave me), and they didn’t reset the service required alert in the dashboard.
Jose, Anthony & Angel always provides excellent customer service. They listen to my concerns and follows through.
Wonderful experience friendly and extremely helpful from the sales to the finance department. They treat you like family and really care it was a wonderful experience I recommend them highly and I will continue doing business with them - a Special thank you to Troy for making all this possible - he deserves a raise 😁
Amazing service all the away around
Ricardo is a fantastic salesperson. He helped us out tremendously in purchasing the right vehicle after our car was totalled. Buying experience couldn't have been easier.
Jesus was amazing! I hate being pressured and rushed, especially when making a big decision. Jesus took his time between test drives, pulling up other cars for me to see, answering all of my questions, and dealing with my indecisiveness. He very knowledgeable and helpful. Ask for Jesus !
Great service. Everything was good. Car even got wash!! Thank you
Great showroom and facilities.
Want to thank Jorge in the service department for important info given to me. I was there on an emergency service that my Kia went into Emission mode and needed service immediately, every employee was very friendly & respectful that I came into contact with,. Thank you Fiesta Kia
Great service always the best Joey and Jorge are the best duo there. Always have my car done when they say it’s going to be done.
Went in for an oil change was done very quickly. Great service
Angel and Joey were very helpful regarding my car’s recall this morning. They deserve to be recognized
Went with my daughter who was buying a car. Mark is an amazing salesman!! Patient, friendly and thorough. He went over and above to give us the best service. Highly recommend!! Anthony handled the final paperwork, also very friendly and helpful. A good experience all the way around!
Had a great experience working with Norma and Anthony. Worked with me to get my payments exactly where I wanted to be. Fastest and easiest car buying experience I’ve had. 10/10 recommend purchasing your next Kia here.
Our sales person Norma was very easy to talk to and friendly. The finance gentleman Julian made the buying process comfortable. Negotiations were fair. This dealership is top notch in customer service. The only thing I would recommend is for their younger sales staff to be mindful of their language and manners when customers are around. I heard profanity coming from several of them when in a group having their conversations and that is just not professional. Overall I had a good experience and would definitely recommend this dealership. My overall rating is 4.5 of 5 stars!
Car was done when promised washed complementary and work was done properly
I liked everything and even the car wash but I'm hoping next time I don't get a call for someone to try to sell me a new car.
I wish we went through them to get our 2017 kia soul instead of carvana. We had an check engine light issue after the 7 day guarantee with caravana. And they kept kicking the can up the hill so to say with the issues we had. And getting it resolved. We reached out to fiesta kia and they really stepped up on fixing it and not getting charged for it. Many of the things I asked carvana about the car being new or clean. Fiesta kia found they were not clean or new. Plus they tried buying our car in exchange for ...
Great, friendly & knowledgeable staff. Quick service & they even squeezed me in last minute. I waited for my car at the dealership & was able to plug my laptop in & work comfortably with a fancy coffee machine & complimentary water at my disposal.
I will not take my car to any other KIA dealer....I was told by a friend that Fiesta Kia was the best one to goto and after reading the reviews 😱 of the ones closer to me ....I thought well its a bit of a drive but I will give it a try.....Well I will continue to make the drive because Fiesta Kia is on their game....The guy named George that helped navagate all things Kia service was honest and straight forward... He kept me updated and didnt seem putout by all my questions and even checked back ...
Good job
Just bought a Carnival and had a wonderful experience at Fiesta Kia. Izsak was my sales rep. He was very nice and great to work with. He took his time to show me how everything worked and get me set up. Julian in finance was also nice and helpful and very easy to work with. Would definitely recommend this dealership.
My experience at Fiesta Kia was amazing, Angel the representative was kind, knowledgeable and professional, the facility was organized, clean and they got a very nice cappuccino and coffee machine 😁
Very good customer service
Fiesta kia on the I-10 is amazing! Kevin was our sales man. He was very knowledgeable and friendly he answered all my questions with confidence. I love my new EV6! In the service department Angel and Jorge are awesome they always communicate and try to get my vehicle out in a timely manner. Thank you fiesta kia for being awesome!
My service writer was outstanding
Very new looking dealership. Was having some warranty work done. Everyone was friendly and nice. Will be back
From the time we walked in to the time we left we were taken care of, our sales guy Troy was super helpful & our finance guy Anthony pulled out all the stops in order to close the deal. Walking away with a brand new Telluride thanks to these two! Thanks guys!!!
This is by far the best Kia dealership in the Coachella Valley..period! They have the largest inventory and best prices in town. The staff provides exceptional customer service and makes sure you get a great deal. This will be my go-to Kia dealership for years to come. I was impressed how knowledgeable the Fiesta Ford staff was about all their new and used vehicles. The sales staff gave me all the information I needed. Overall outstanding customer service. Thank you Fiesta Kia Team!
